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Akeneo PIM Reviews & Product Details - Page 2

Akeneo PIM Overview

What is Akeneo PIM?

Akeneo is the product experience (PX) company and global leader in Product Information Management (PIM); creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase, anytime, anywhere. Akeneo empowers business leaders with software, education, and an engaged community all focused on the practice of product experience management. Leading global brands, manufacturers, distributors, and retailers, including Chico’s, CarParts.com, TaylorMade Golf, Rail Europe, Kering, and more trust Akeneo to scale and customize their omnichannel commerce initiatives. Using Akeneo’s intelligent Product Cloud, companies can create elevated product experiences with user-friendly and AI-powered product data enrichment, management, syndication, and supplier data onboarding; as well as a comprehensive app marketplace and partner network to meet business and buyer needs. For more information: https://www.akeneo.com

Akeneo PIM Details
Product Website
Languages Supported
Catalan, Danish, German, English, Finnish, French, Croatian, Indonesian, Italian, Japanese, Dutch, Polish, Portuguese, Romanian, Russian, Spanish, Turkish, Chinese (Simplified)
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Product Description

Akeneo PIM is an open source Product Information Management (PIM) system designed for retailers looking for answers to their multichannel needs.

How do you position yourself against your competitors?

In Q2 2021 Akeneo was named a Leader in the IDC MarketScape on PIM. IDC offered special praise for Akeneo’s ease of use, noting that Akeneo clients and partner organizations consistently score Akeneo highly for its UI and overall usability. Akeneo’s users also gave the company an above-average rating for customer support, with customers reporting that Akeneo was very quick to respond to and resolve support requests. The report also notes how technology buyers will increasingly prioritize PIM applications that readily integrate with adjacent technologies. With 130 implementation partners and 90 technology partners for its PIM solution, Akeneo enables online merchants to deliver modern digital experiences that enable them to tell richer stories about their products across the end-to-end customer journey.


Seller

Akeneo

Description

Akeneo PIM is an intuitive platform that radically simplifies product information management. This software helps thousands of merchants to centralize and harmonize all their product information and answer their multichannel needs, increasing their productivity and efficiency.

Overview Provided by:

Recent Akeneo PIM Reviews

Adam B.
AB
Adam B.Mid-Market (51-1000 emp.)
5.0 out of 5
"Very strong, easy to use PIM that's great for business userrs."
Intuitive user interface. Great app store with connectors to most major adjacent technology providers (DAM, E-comm, CMS etc.). Fantastic for busine...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Akeneo is great to use"
What i like th e most about Akeneo PIM is the fact that you can integrade it in any website, and the scaling possibilities are also a great way to ...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Great for all things product related"
how easy it is to use and streamline the work.

Akeneo PIM Media

Akeneo PIM Demo - Akeneo PIM Dashboard
Akeneo PIM Dashboard
Akeneo PIM Demo - Akeneo PIM Product Form
Akeneo PIM Product Form
Akeneo PIM Demo - Akeneo PIM Product Grid
Akeneo PIM Product Grid
Akeneo PIM Demo - Akeneo PIM Time to Market Insights
Akeneo PIM Time to Market Insights
Akeneo PIM Demo - Akeneo PIM Asset Families
Akeneo PIM Asset Families
Akeneo PIM Demo - Akeneo PIM Tailored Exports
Akeneo PIM Tailored Exports
Hear directly from the Director of Product Data & Marketing of Sealed Air Corporation about his experience with Akeneo, their digital transformation, and the future of product experiences.
Play Akeneo PIM Video
Hear directly from the Director of Product Data & Marketing of Sealed Air Corporation about his experience with Akeneo, their digital transformation, and the future of product experiences.
Hear from a B2B eCommerce Manager on his experience utilizing Akeneo to launch products to market faster and provide B2C level experiences to B2B customers.
Play Akeneo PIM Video
Hear from a B2B eCommerce Manager on his experience utilizing Akeneo to launch products to market faster and provide B2C level experiences to B2B customers.
Hear from the Director of IT at Midland Scientific as he discusses everything from migrating to a SaaS framework to managing consistent and accurate product information across diverse channels to efficient supplier data onboarding practices
Play Akeneo PIM Video
Hear from the Director of IT at Midland Scientific as he discusses everything from migrating to a SaaS framework to managing consistent and accurate product information across diverse channels to efficient supplier data onboarding practices
Check out this interview with the Head of Digital Customer Experience at Spaenaur as he discusses maneuvering an 87-year-old company through a comprehensive digital transformation with the help of Akeneo's technology and expansive partner n
Play Akeneo PIM Video
Check out this interview with the Head of Digital Customer Experience at Spaenaur as he discusses maneuvering an 87-year-old company through a comprehensive digital transformation with the help of Akeneo's technology and expansive partner n

Official Downloads

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219 Akeneo PIM Reviews

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219 Akeneo PIM Reviews
4.4 out of 5
219 Akeneo PIM Reviews
4.4 out of 5

Akeneo PIM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
HR
Technical Lead
Information Technology and Services
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Akeneo PIM?

We can create and store a plenty of product details on the system Review collected by and hosted on G2.com.

What do you dislike about Akeneo PIM?

I haven't seen any dislike but little concern on the system to view the product information Review collected by and hosted on G2.com.

What problems is Akeneo PIM solving and how is that benefiting you?

It helps us to store product information Review collected by and hosted on G2.com.

Response from Samira McDonald of Akeneo PIM

Thank you for your feedback, Harish.

AN
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about Akeneo PIM?

I can have ALL product related information in one place. As we're operating with approx 30 locales it's crucial for me to have ease of use, navigation, quality score, automations, workflows in one place. To keep an eye on data relevancy. Review collected by and hosted on G2.com.

What do you dislike about Akeneo PIM?

First settings are challanging, but it's more a downside of our current product information structure, than Akeneo.

On the other hand I'm missing Drupal connector for easy intergration with our website. Review collected by and hosted on G2.com.

What problems is Akeneo PIM solving and how is that benefiting you?

Managing product information in one place. It's becoming one source of truth for product inforamtion that is facing our customers.

Speed of data sharing between channels, but also availability for internal users. Review collected by and hosted on G2.com.

Heryanto M.
HM
Product Data Specialist
Building Materials
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Akeneo PIM?

Easy to use and UI-friendly and ability to quickly recongfigure changes Review collected by and hosted on G2.com.

What do you dislike about Akeneo PIM?

Rule Engine and Shared Catalogs are limited in its use. For both features would like to have more options to make a more complex setting. Review collected by and hosted on G2.com.

What problems is Akeneo PIM solving and how is that benefiting you?

Creating consistency in our product data and distributing it further to our e-commerce platform and retailers/partners. Review collected by and hosted on G2.com.

Sina G.
SG
Solution Architecture Team Lead
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Akeneo PIM?

Simplified usage and seamless integration with platforms such as Boomi and DAM are facilitated through the monetization of APIs or plug-ins. Review collected by and hosted on G2.com.

What do you dislike about Akeneo PIM?

None at this stage, We continue to utilize it by incorporating integrations with various marketplaces and e-commerce platforms. Review collected by and hosted on G2.com.

What problems is Akeneo PIM solving and how is that benefiting you?

According to our roadmap, it is imperative to enhance the agility of integration with diverse marketplaces while also ensuring the maintenance of distinct characteristics and locales for the markets we are planning to enter. Akeneo now stands as a pivotal player in our IT landscape, serving as a crucial enabler for achieving these strategic objectives. Its role in facilitating seamless integration and accommodating varied market requirements is central to our ongoing and future endeavors. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Akeneo PIM?

The intuitive interface and robust features make managing product information seamless and efficient. Review collected by and hosted on G2.com.

What do you dislike about Akeneo PIM?

The initial setup can be complex and time-consuming, requiring significant technical expertise. Review collected by and hosted on G2.com.

What problems is Akeneo PIM solving and how is that benefiting you?

It integrates seamlessly with other systems, streamlining our workflows. Review collected by and hosted on G2.com.

Response from Samira McDonald of Akeneo PIM

Thank you for your honest feedback.

Garreth T.
GT
Merchandise Analyst
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Rating Updated ()
What do you like best about Akeneo PIM?

Akeneo is extremely user friendly and the way attributes and attribute groups are structured helps us to separate the work into the required streams, ensuring that the right people are focusing on the aspects of the product that need to be updated. Review collected by and hosted on G2.com.

What do you dislike about Akeneo PIM?

None at this stage, we are running 1 version behind, but are satisfied with the functionality at large. My only suggestion would be to consider having Akeneo trigger updates (as a push) rather than the current "pull" design. Review collected by and hosted on G2.com.

Recommendations to others considering Akeneo PIM:

Akeneo is fairly easy to use and setup, and is able to perform rule-based tasks to make maintaining manual, repetitive tasks far quicker and easier. If you want to make changes & customisations, however, this would require a much higher level of technical expertise, and likely an implementation partner. Overall, the experience has been positive. We ran into some unforeseen complications with our customisations when we scaled the solution, but for the most part, we're happy with our solution. Review collected by and hosted on G2.com.

What problems is Akeneo PIM solving and how is that benefiting you?

We have been able to bring all the required product data into one centralised place, originating these in Akeneo, and this then updated our ERP. This significantly speeds up the effort it takes to list a product and get it through the various enrichment phases. We are able to publish this to multiple channels, currently eCommerce and our print platform, and in future, Point of Sale and our training platform. Review collected by and hosted on G2.com.

Erin M.
EM
Product Merchandising Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Akeneo PIM?

Akeneo has a great, logical framework that has enough flexibility combined with data governance that works great for our business as a retailer. It's helped us drive efficiency in data management processes. Highly recommend. Review collected by and hosted on G2.com.

What do you dislike about Akeneo PIM?

Like all systems, it has its quirks. I would like to see their image/asset linking process improved, and increase filter options on asset families. I'd also like to be able to include more attributes with association types or associated SKUs/models. Review collected by and hosted on G2.com.

What problems is Akeneo PIM solving and how is that benefiting you?

Akeneo has driven improved data governance which benefits us with consistency in values and improves the quality of filters on our websites.

It also helped us create more efficient processes for loading new and updated product data. This saves hours and lets us reinvest that time in enhancing the data.

Akeneo has also helped us reduce time to train new team members, by making processes easier and more efficient. Review collected by and hosted on G2.com.

Joshua S.
JS
Senior Applications Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Akeneo PIM?

Very easy to use and adopted by our business users. Easy to make configuration changes. Review collected by and hosted on G2.com.

What do you dislike about Akeneo PIM?

Sometimes the simplicity of the workflow engine is limiting. Review collected by and hosted on G2.com.

What problems is Akeneo PIM solving and how is that benefiting you?

Bringing consistency to our product data that we distribute across different retailers. Review collected by and hosted on G2.com.

GL
IT Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Akeneo PIM?

Even Product Management can be a complex thing, Akeneo succeeds in have it administered in a user friendly way. Even if you need to make changes to design afterwards. Review collected by and hosted on G2.com.

What do you dislike about Akeneo PIM?

The total cost of running in the cloud was a bit disappointing as one might think, once setup is finished, the repeating yearly cost will be stable. It's difficult to explain to Management the yearly cost goes up again after a few years. Review collected by and hosted on G2.com.

What problems is Akeneo PIM solving and how is that benefiting you?

Akeneo PIM acts as the centre of your product information. Initially created from SAP Business One but have it enriched with Akeneo. This way other parties (be it a web site, a portal web site, a custom export in xml format such as BMEcat) can benefit from approved and correct product information. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Akeneo PIM?

The most helpful tool is the import profiles, it speeds up input from other sources and removes manual work.

Akeneo also has 24/7 support available, so requesting for help to trouble shoot issues can be resolved quickly.

Our subscription is on the Serenity versions so I see the updates on our PIM immediately and most of the upgrades have been helpful. Review collected by and hosted on G2.com.

What do you dislike about Akeneo PIM?

The PIM is very inflexible for the way our company wanted to use it. The UI is very rigid and

permanent elements takes most of the screen space when editing products. Certain fields have inflexible UI that is also very hard to manipulate.

We are not able to fully utilize and understand the capabilities of the PIM such as entities, product variants, association as set up takes too much time and work and our SI was not much of assistance.

API connections are also limited and would require additional external coding in order to cater to the e-commerce platform that we are requiring.

There are also frequent bugs that occur like automatically rearranging the media under assets collection, and other unauthorized changes to the product under user "System - Removed User". Review collected by and hosted on G2.com.

What problems is Akeneo PIM solving and how is that benefiting you?

Organizing products ready for client usage.

PIM organizes all data regarding our products into one place and keeps them organized into proper folders that keeps them sorted and ready to be exported to our e-commerce platform in our preffered asset management.

Automation of population to the E-commerce platform.

Once we were able to connect the PIM to our e-commerce site, the upload of assets has become automated which means we removed an extra step in our internal processes of having to deliver assets to one team and having that team download and upload everything to the e-commerce site.

Streamline the workflow and dissemination of approved assets for client consumption.

With the workflow in place, members does not need an extra step to communicate if the assets they see are ready for client use as specific managers would need to approve data uploaded by the team for them to appear on the members accounts, adding an extra layer of security for deliverables. Review collected by and hosted on G2.com.