Best Digital Experience Monitoring (DEM) Software
Digital experience monitoring (DEM) software is used to discover, track, and optimize web-based resources and the end-user experience. These tools monitor traffic, user behavior, and a number of additional factors to help businesses understand their products’ performance and usability. DEM products integrate active, or simulated, traffic monitoring and real-user monitoring to analyze both theoretical performance and real-user experience. These tools provide analytical tools for examining and improving application and site performance. They also help businesses understand how visitors navigate through their site and discover where end-user experience appears to suffer.
There is some overlap between DEM solutions and application performance monitoring software, but performance only covers one component of the digital experience. While DEM products may have less technical analysis and logging functionality when compared to APM software, these solutions do provide additional user experience monitoring and optimization capabilities.
To qualify for inclusion in the Digital Experience Monitoring category, a product must:
- Provide end-user experience monitoring capabilities
- Constantly monitor application performance
- Integrate active and passive user monitoring
Best Digital Experience Monitoring (DEM) Software At A Glance
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights,
- Software Engineer
- Senior Software Engineer
- Information Technology and Services
- Financial Services
- 69% Enterprise
- 23% Mid-Market
18,693 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Glassbox is a type of customer intelligence solution designed to help enterprises understand and enhance their online customer engagement. By leveraging artificial intelligence, Glassbox captures and
- Digital Analyst
- Product Owner
- Financial Services
- Insurance
- 78% Enterprise
- 17% Mid-Market
1,864 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Instana’s Enterprise Observability Platform, powered by automated Application Performance Monitoring, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Insta
- Software Engineer
- System Engineer
- Information Technology and Services
- Computer Software
- 43% Mid-Market
- 40% Enterprise
708,445 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
In today's digital landscape, businesses need a powerful and comprehensive Application Performance Monitoring (APM) solution to stay ahead of the curve. Introducing Rakuten SixthSense Observability -
- Information Technology and Services
- Computer Software
- 44% Enterprise
- 40% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
The all-in-one experience intelligence platform: for businesses that need strong customer understanding quickly. Contentsquare provides actionable insights to easily prioritize decisions and continuou
- Digital Experience Manager
- Digital Analyst
- Retail
- Apparel & Fashion
- 48% Enterprise
- 30% Mid-Market
6,642 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and t
- Software Engineer
- Senior Software Engineer
- Information Technology and Services
- Computer Software
- 45% Mid-Market
- 30% Small-Business
67,701 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
ManageEngine Applications Manager is an application performance & IT infrastructure monitoring solution that is designed to combat modern infrastructure problems and ensure that your business and
- Information Technology and Services
- Computer Software
- 45% Enterprise
- 43% Mid-Market
7,662 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
SolarWinds® Observability is a full-stack observability solution that addresses the needs of modern organizations of all sizes by providing deep visibility into their hybrid ecosystems while affording
- Network Engineer
- Network Administrator
- Information Technology and Services
- Computer Software
- 46% Enterprise
- 37% Mid-Market
19,851 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Cyara is a customer experience (CX) assurance platform designed to help organizations optimize their customer interactions across every communication channel. As a leader in AI-powered CX assurance, C
- Insurance
- Financial Services
- 66% Enterprise
- 26% Small-Business
5 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching a
- Information Technology and Services
- Financial Services
- 66% Enterprise
- 22% Mid-Market
4,744 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Zipy is a trusted digital experience platform which combines session replay, frontend error monitoring, product analytics and prioritisation into one while ensuring privacy and security. What can yo
- Computer Software
- Information Technology and Services
- 67% Small-Business
- 22% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Cisco ThousandEyes empowers organizations to assure every digital experience across every network, everywhere, every time. With built-in AI and powerful ecosystem integrations, ThousandEyes enables IT
- Information Technology and Services
- Computer Networking
- 79% Enterprise
- 12% Mid-Market
727,881 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Find the unmet needs of your website visitors with VWO Insights - Web. Our powerful and precise behavior analytics engine, VWO Insights - Web, helps you identify bottlenecks and opportunities in you
- Marketing and Advertising
- Internet
- 47% Mid-Market
- 32% Small-Business
7,443 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Powered by Cisco, AppDynamics is on a mission to help companies see their technology through the lens of the business so they can work as one to prioritize what matters most. We’re reinventing the obs
- Senior Software Engineer
- Software Engineer
- Information Technology and Services
- Computer Software
- 58% Enterprise
- 35% Mid-Market
727,881 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Noibu is an ecommerce website monitoring tool that helps detect, prioritize, and resolve revenue-impacting bugs that might be hampering user experience and causing customer frustration and cart abando
- Retail
- 58% Mid-Market
- 30% Small-Business
