The Top 15 Easiest To Use Digital Experience Monitoring (DEM) Software

See the top Digital Experience Monitoring (DEM) Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

Compare

Glassbox

9.9

Overall Usability Score

9.9

Usability Score Breakdown

Ease of Admin

Average: 8.8

10.0

Ease of Use

Average: 8.9

9.9

Meets Requirements

Average: 9.1

9.9

Customer Segment Breakdown

Small Business

Mid Market

17%

Enterprise

78%

Catchpoint

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.5

Ease of Use

Average: 8.9

9.2

Meets Requirements

Average: 9.1

9.6

Customer Segment Breakdown

Small Business

12%

Mid Market

22%

Enterprise

66%

ManageEngine Applications Manager

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.4

Ease of Use

Average: 8.9

9.1

Meets Requirements

Average: 9.1

9.0

Customer Segment Breakdown

Small Business

11%

Mid Market

43%

Enterprise

45%

Dynatrace

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.3

Ease of Use

Average: 8.9

8.2

Meets Requirements

Average: 9.1

8.8

Customer Segment Breakdown

Small Business

Mid Market

23%

Enterprise

69%

Rakuten SixthSense Observability

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.5

Ease of Use

Average: 8.9

9.0

Meets Requirements

Average: 9.1

9.0

Customer Segment Breakdown

Small Business

16%

Mid Market

40%

Enterprise

44%

Germain UX

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 8.8

10.0

Ease of Use

Average: 8.9

8.2

Meets Requirements

Average: 9.1

9.7

Customer Segment Breakdown

Small Business

82%

Mid Market

14%

Enterprise

IBM Instana

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.2

Ease of Use

Average: 8.9

8.9

Meets Requirements

Average: 9.1

9.0

Customer Segment Breakdown

Small Business

19%

Mid Market

42%

Enterprise

39%

SolarWinds Observability

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.7

Ease of Use

Average: 8.9

8.5

Meets Requirements

Average: 9.1

8.9

Customer Segment Breakdown

Small Business

18%

Mid Market

37%

Enterprise

45%

ThousandEyes

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.2

Ease of Use

Average: 8.9

8.7

Meets Requirements

Average: 9.1

9.3

Customer Segment Breakdown

Small Business

Mid Market

12%

Enterprise

79%

#10

Raygun

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.1

Ease of Use

Average: 8.9

9.2

Meets Requirements

Average: 9.1

9.0

Customer Segment Breakdown

Small Business

54%

Mid Market

37%

Enterprise

#11

New Relic

7.9

Overall Usability Score

7.9

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.3

Ease of Use

Average: 8.9

8.9

Meets Requirements

Average: 9.1

8.9

Customer Segment Breakdown

Small Business

30%

Mid Market

45%

Enterprise

26%

#12

Contentsquare

7.8

Overall Usability Score

7.8

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.6

Ease of Use

Average: 8.9

8.8

Meets Requirements

Average: 9.1

9.6

Customer Segment Breakdown

Small Business

18%

Mid Market

32%

Enterprise

51%

#13

VWO Insights - Web

7.6

Overall Usability Score

7.6

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.1

Ease of Use

Average: 8.9

9.7

Meets Requirements

Average: 9.1

9.0

Customer Segment Breakdown

Small Business

35%

Mid Market

51%

Enterprise

14%

#14

Noibu

7.5

Overall Usability Score

7.5

Usability Score Breakdown

Ease of Admin

Average: 8.8

7.8

Ease of Use

Average: 8.9

8.1

Meets Requirements

Average: 9.1

8.8

Customer Segment Breakdown

Small Business

30%

Mid Market

58%

Enterprise

12%

#15

Hotjar | by Contentsquare

7.0

Overall Usability Score

7.0

Usability Score Breakdown

Ease of Admin

Average: 8.8

6.8

Ease of Use

Average: 8.9

8.6

Meets Requirements

Average: 9.1

8.5

Customer Segment Breakdown

Small Business

53%

Mid Market

37%

Enterprise

10%